{"id":4904,"date":"2024-05-16T12:37:36","date_gmt":"2024-05-16T12:37:36","guid":{"rendered":"https:\/\/abami.org\/abamiuae\/?page_id=4904"},"modified":"2024-09-11T04:58:58","modified_gmt":"2024-09-11T04:58:58","slug":"transforming-the-culture-to-enable-the-new-business-model","status":"publish","type":"page","link":"https:\/\/abami.org\/abamiuae\/our-experience\/telecommunications\/transforming-the-culture-to-enable-the-new-business-model\/","title":{"rendered":"Transforming the culture to enable the new business model"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-12cf9d4c wp-block-group-is-layout-constrained\" style=\"background-color:#ededed\">\n<div class=\"wp-block-group alignfull has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9e472300 wp-block-group-is-layout-constrained\" style=\"background-color:#ededed;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30)\"><div style=\"font-size:14px;line-height:1.2;padding-top:24px;--bb--crumb-gap:0.3em\" class=\"wp-elements-1 wp-block-boldblocks-breadcrumb-block has-text-color has-color-3-color\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li class=\"breadcrumb-item breadcrumb-item--current breadcrumb-item--home\"><span class=\"breadcrumb-item-name\">Home<\/span><\/li><\/ol><\/nav><\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1f3a6f9b wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);flex-basis:100%\" data-aos=\"fade\" data-aos-delay=\"250\" data-aos-duration=\"1500\" data-aos-easing=\"ease-in-out\" data-aos-once=\"true\">\n<h2 class=\"wp-block-heading alignwide has-heading-font-family\" style=\"padding-top:0;font-size:clamp(35.641px, 2.228rem + ((1vw - 3.2px) * 3.058), 65px);font-style:normal;font-weight:700\">Transforming the culture to enable the new business model<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull success-stories-content has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-02792b16 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns success-stories-first-colm is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h5 class=\"wp-block-heading has-text-align-center has-base-2-color has-text-color has-background has-link-color wp-elements-2\" style=\"background-color:#5f5f5f;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.86), 24px);\">Client<\/h5>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--20);margin-left:var(--wp--preset--spacing--40);font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.86), 24px);\">A Specialized Company Which Is Part of a Telecom Conglomerate<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h5 class=\"wp-block-heading has-text-align-center has-base-2-color has-text-color has-background has-link-color wp-elements-3\" style=\"background-color:#5f5f5f;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.86), 24px);\">Project Description<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-bottom:0;padding-left:var(--wp--preset--spacing--20)\">We embarked on a Cultural Transformation journey with the new leadership team of the company. As a preamble, they listened and digested all the voices regarding the climate of the organization and then defined their real time identity, and strategy. The goal was to help all staff internalize and live the new culture while developing managers to sustain it. They collaboratively developed a common playbook to guide their progress. The project also included functional alignments and a leadership cohesion exercise with the leadership team two years later to ensure the path was maintained and sustained.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns success-stories-second-colm is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns are-vertically-aligned-center set-width story-border-bottom is-layout-flex wp-container-core-columns-is-layout-226450a9 wp-block-columns-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--color-3);border-bottom-width:1px;padding-right:var(--wp--preset--spacing--20);padding-bottom:20px;padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-vertically-aligned-center img-border-circle width-20 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0px;padding-bottom:0px;flex-basis:20%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-rounded--1\"><img decoding=\"async\" width=\"150\" height=\"146\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/06\/Icon-Geographical-Coverage.png\" alt=\"Geographical Coverage\" class=\"wp-image-5526\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center width-70 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px;flex-basis:80%\">\n<h5 class=\"wp-block-heading\">Geographical <br>Coverage<\/h5>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">Riyadh, Jeddah, &amp; Damam<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center set-width story-border-bottom is-layout-flex wp-container-core-columns-is-layout-f4fe9853 wp-block-columns-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--color-3);border-bottom-width:1px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:20px;padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-vertically-aligned-center img-border-circle width-20 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0px;padding-bottom:0px;flex-basis:20%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-rounded--2\"><img decoding=\"async\" width=\"150\" height=\"146\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/06\/Icon-Employees-Impacted.png\" alt=\"Employees Impacted\" class=\"wp-image-5530\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center width-70 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px;flex-basis:80%\">\n<h5 class=\"wp-block-heading\">Employees <br>Impacted<\/h5>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">400 From CEO to CSRs<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns are-vertically-aligned-center set-width story-border-bottom is-layout-flex wp-container-core-columns-is-layout-226450a9 wp-block-columns-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--color-3);border-bottom-width:1px;padding-right:var(--wp--preset--spacing--20);padding-bottom:20px;padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-vertically-aligned-center img-border-circle width-20 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0px;padding-bottom:0px;flex-basis:20%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-rounded--3\"><img decoding=\"async\" width=\"150\" height=\"146\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Icon-Situation-1.png\" alt=\"\" class=\"wp-image-6347\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center width-70 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px;flex-basis:80%\">\n<h5 class=\"wp-block-heading\">Situation<\/h5>\n<\/div>\n<\/div>\n\n\n\n<ul style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list fix-list\">\n<li style=\"padding-bottom:var(--wp--preset--spacing--20)\">The company went through many dramatic changes over five years.<\/li>\n\n\n\n<li style=\"padding-bottom:var(--wp--preset--spacing--20)\">The new leadership team were given a demotivated and dysfunctional organization, yet they had goals and objectives to achieve.<\/li>\n\n\n\n<li style=\"padding-bottom:0\">In a bold step, they decided to turn things around and make a real impact on the organization and the people they serve. They wanted to create change at the core by transforming the culture into a high-performing one.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns are-vertically-aligned-center set-width story-border-bottom is-layout-flex wp-container-core-columns-is-layout-226450a9 wp-block-columns-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--color-3);border-bottom-width:1px;padding-right:var(--wp--preset--spacing--20);padding-bottom:20px;padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-vertically-aligned-center img-border-circle width-20 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0px;padding-bottom:0px;flex-basis:20%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-rounded--4\"><img decoding=\"async\" width=\"150\" height=\"146\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Icon-Key-Touch-Points-1.png\" alt=\"\" class=\"wp-image-6343\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center width-70 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px;flex-basis:80%\">\n<h5 class=\"wp-block-heading\">Key <br>Touch Points<\/h5>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full story-img-paddig\"><img decoding=\"async\" width=\"1280\" height=\"619\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Key-Touch-Points.jpeg\" alt=\"\" class=\"wp-image-6372\" srcset=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Key-Touch-Points.jpeg 1280w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Key-Touch-Points-300x145.jpeg 300w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Key-Touch-Points-1024x495.jpeg 1024w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Key-Touch-Points-768x371.jpeg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns success-stories-third-colm is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns are-vertically-aligned-center set-width story-border-bottom is-layout-flex wp-container-core-columns-is-layout-226450a9 wp-block-columns-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--color-3);border-bottom-width:1px;padding-right:var(--wp--preset--spacing--20);padding-bottom:20px;padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-vertically-aligned-center img-border-circle width-20 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0px;padding-bottom:0px;flex-basis:20%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-rounded--5\"><img decoding=\"async\" width=\"150\" height=\"146\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Icon-Talent-Pool-1.png\" alt=\"\" class=\"wp-image-6344\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center width-70 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px;flex-basis:80%\">\n<h5 class=\"wp-block-heading\">Talent Pool <br>Involved<\/h5>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized story-img-paddig\"><img decoding=\"async\" width=\"1280\" height=\"694\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Talent-Pool-Involved.jpeg\" alt=\"\" class=\"wp-image-6371\" style=\"width:200px\" srcset=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Talent-Pool-Involved.jpeg 1280w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Talent-Pool-Involved-300x163.jpeg 300w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Talent-Pool-Involved-1024x555.jpeg 1024w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Talent-Pool-Involved-768x416.jpeg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<ul style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list fix-list\">\n<li style=\"padding-bottom:var(--wp--preset--spacing--20)\">Corporate Communication<\/li>\n\n\n\n<li style=\"padding-bottom:var(--wp--preset--spacing--20)\">Talent Development<\/li>\n\n\n\n<li style=\"padding-bottom:var(--wp--preset--spacing--20)\">Strategy &amp; Organizational excellence<\/li>\n\n\n\n<li style=\"padding-bottom:0\">Project management office<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns are-vertically-aligned-center set-width is-layout-flex wp-container-core-columns-is-layout-226450a9 wp-block-columns-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--color-3);border-bottom-width:1px;padding-right:var(--wp--preset--spacing--20);padding-bottom:20px;padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-vertically-aligned-center img-border-circle width-20 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0px;padding-bottom:0px;flex-basis:20%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-rounded--6\"><img decoding=\"async\" width=\"150\" height=\"146\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Icon-Project-Scope-2.png\" alt=\"\" class=\"wp-image-6345\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center width-70 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px;flex-basis:80%\">\n<h5 class=\"wp-block-heading\">Project <br>Scope<\/h5>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full story-img-paddig\"><img decoding=\"async\" width=\"1280\" height=\"656\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Project-Scope.jpeg\" alt=\"\" class=\"wp-image-6370\" srcset=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Project-Scope.jpeg 1280w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Project-Scope-300x154.jpeg 300w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Project-Scope-1024x525.jpeg 1024w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Project-Scope-768x394.jpeg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns are-vertically-aligned-center set-width story-border-bottom is-layout-flex wp-container-core-columns-is-layout-226450a9 wp-block-columns-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--color-3);border-bottom-width:1px;padding-right:var(--wp--preset--spacing--20);padding-bottom:20px;padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-vertically-aligned-center img-border-circle width-20 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0px;padding-bottom:0px;flex-basis:20%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-rounded--7\"><img decoding=\"async\" width=\"150\" height=\"146\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/06\/Icon-Impact.png\" alt=\"Impact\" class=\"wp-image-5533\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center width-70 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px;flex-basis:80%\">\n<h5 class=\"wp-block-heading\">Impact<\/h5>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized story-img-paddig\"><img decoding=\"async\" width=\"1280\" height=\"1052\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Impact.jpeg\" alt=\"\" class=\"wp-image-6369\" style=\"width:150px\" srcset=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Impact.jpeg 1280w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Impact-300x247.jpeg 300w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Impact-1024x842.jpeg 1024w, https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Impact-768x631.jpeg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">The company achieved its highest revenue in the subsequent year. Their OHI score after the transformation is one of the highest in the group<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull success-stories-slider-grp has-accent-6-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-f032beb1 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group success-stories-slider-inr-grp has-global-padding is-layout-constrained wp-container-core-group-is-layout-12cf9d4c wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-contrast-color has-text-color has-link-color wp-elements-4\" style=\"font-size:clamp(26.465px, 1.654rem + ((1vw - 3.2px) * 1.931), 45px);\">Related Client Success Stories<\/h2>\n\n\n\t\t<div class=\"client-ss-slider-otr client-success-stories-main\">\n\t\t\t<div class=\"multiple-item client-ss-slider\">\n\t\t\t\t\t\t\t\t<div class=\"client-ss-slide client-ss-slide-item current-id-4904\">\n\t\t\t\t\t<div class=\"client-ss-slide-dtl\">\n\t\t\t\t\t\t<div class=\"success-stories-img\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Client-Success-Stories-3.jpeg\" alt=\"Enabling the supervisors to coach their team to serve customers\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"success-stories-title\"><p>Enabling the supervisors to coach their team to serve customers<\/p><\/div>\n\t\t\t\t\t\t<div class=\"success-stories-btn\">\n\t\t\t\t\t\t\t<a class=\"stories-button\" href=\"https:\/\/abami.org\/abamiuae\/our-experience\/telecommunications\/enabling-the-supervisors-to-coach-their-team-to-serve-customers\/\">View Details<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"client-ss-slide client-ss-slide-item current-id-4904\">\n\t\t\t\t\t<div class=\"client-ss-slide-dtl\">\n\t\t\t\t\t\t<div class=\"success-stories-img\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/abami.org\/abamiuae\/wp-content\/uploads\/2024\/07\/Client-Success-Stories-2.jpeg\" alt=\"Building engagement and alignment across the organization\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"success-stories-title\"><p>Building engagement and alignment across the organization<\/p><\/div>\n\t\t\t\t\t\t<div class=\"success-stories-btn\">\n\t\t\t\t\t\t\t<a class=\"stories-button\" href=\"https:\/\/abami.org\/abamiuae\/our-experience\/telecommunications\/building-engagement-and-alignment-across-the-organization\/\">View Details<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull footer-top get-in-touch-grp has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9978883d wp-block-group-is-layout-constrained\" style=\"background-color:#ededed;margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0;flex-basis:90%\">\n<h2 class=\"wp-block-heading has-text-align-left has-text-color has-link-color has-heading-font-family wp-elements-5\" style=\"color:#000000;font-size:clamp(26.465px, 1.654rem + ((1vw - 3.2px) * 1.931), 45px);font-style:normal;font-weight:700;line-height:1\">Partner with Us to Accelerate Change<\/h2>\n\n\n\n<p class=\"has-text-align-left has-text-color has-link-color has-body-font-family wp-elements-6 wp-block-paragraph\" style=\"color:#000000;margin-top:0;margin-bottom:0;font-size:clamp(14.082px, 0.88rem + ((1vw - 3.2px) * 0.721), 21px);font-style:normal;font-weight:400;line-height:1.6\">Explore how we can drive your organization forward.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center download_spec_sheet_btn is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-43c244d4 wp-block-buttons-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-button has-custom-font-size has-heading-font-family\" style=\"font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-style:normal;font-weight:700;line-height:1\"><a class=\"wp-block-button__link has-base-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/abami.org\/abamiuae\/contact-us#contact-form\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;background-color:#ff0000;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30)\">Get In Touch<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Transforming the culture to enable the new business model Client A Specialized Company Which Is Part of a Telecom Conglomerate Project Description We embarked on a Cultural Transformation journey with the new leadership team of the company. As a preamble, they listened and digested all the voices regarding the climate of the organization and then [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4714,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"_acf_changed":false,"_eb_attr":"","inline_featured_image":false,"footnotes":""},"class_list":["post-4904","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Transforming the culture to enable the new business model - ABAMI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/abami.org\/abamiuae\/our-experience\/telecommunications\/transforming-the-culture-to-enable-the-new-business-model\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transforming the culture to enable the new business model - ABAMI\" \/>\n<meta property=\"og:description\" content=\"Transforming the culture to enable the new business model Client A Specialized Company Which Is Part of a Telecom Conglomerate Project Description We embarked on a Cultural Transformation journey with the new leadership team of the company. 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