More About Aligning Culture and Strategy

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Listening to the Voice of the System

This is the first engagement point for the transformation project; getting maximum participation is a key success factor.
Surveying is a good tool to use – there are many types of surveys.
Another way to gather the voice is through a facilitated open forum town hall.
The objective is to gather the voice as it pertains to the work environment, the internal experience, and the culture of the organization.
With the input from the people’s voice, focus groups on specific topics and themes produce the ingredients of the desired culture canvas.
Leadership dissects the voice and identifies the perceived strengths in the culture of the organization and the desired culture.
The Culture Canvas is created and socialized among the management and leadership for their final endorsement.
People value their voice, so make sure to listen attentively and come back with a response.

We use various tools and techniques to listen to the voice and ensure everyone is engaged in the process.

Identifying the current culture based on how people interact and how people respond to change
Ranking eight aspects of organizational culture styles and benchmarking to the industry
Aligning to the strategy to identify the desired cultural shifts, get the leadership and management endorsement

Identifying the current and aspirational cultures
Mapping the different views across the different levels
Highlighting the opposing values and the tension in the system, what do we need to achieve the strategy?
The desired cultural shifts are identified and endorsed by the leadership and management