Develop Skills to
Shifts Mindsets
Multiple tools and channels are used to design
an immersive experience journey for stakeholders
to clarify what and how.
Overview
Skills development workshops and coaching, marketing campaigns and events, and functional teams’ cohesion and alignment journeys are all part of the continuous engagements to maintain and fuel the momentum to support the individual and organizational transformation.
Every individual in the organization needs to go through their own development journey. The focus is on skills development; they enable action and drive results.
An immersive development experience is deployed for different levels in the organization. The aim is to enlighten through knowledge and empower through skills and tools. By putting the learning to the experience, it amplifies knowledge and skills and helps to shift behaviors and surface attributes, shifting mindsets to the desired culture.
Multiple tools and approaches are used:
- The new clarity turned to a learning experience
- Management workshops, tools, and coaching
- Knowledge bites to reinforce the desired behaviors
- Team check-Ins and action plans
- Digital interactions and videos for all
THE JOURNEY OF BUILDING AN AGILE HIGH PERFORMING FUNCTIONAL TEAM
- Leadership and senior managers coaching
How We Can Help
- We design and develop experiences that address the needs of the organization, customized for each target audience and their role in the transformation.
STAKEHOLDERS LEARNING EXPERIENCE JOURNEY
- We combine marketing communication messaging with live and virtual events in an integrated plan with skills development activities.
- We focus on skills development to shift mindsets and change behaviors helping build competencies and capabilities across the organization.
- We use group and one-to-one coaching to help leaders and managers evolve and influence others positively.
- We deliver bite-size, practical, and continuous engagements with tools to encourage a community of agile learners.
Our Experience
A government organization in the tourism sector was foreseeing substantial growth in size and responsibility.
To prepare its people, a journey was designed across 5 months to tackle the exact behaviors identified by the leadership as vital for the organization’s future.
150 people went through different skills-based knowledge bites, building up the desired behaviors and changing their mindsets. Coaching and project presentations were integrated for effectiveness.
We pride ourselves on our work with financial institutions on customer service and relationship management.
Most recently, for two major Saudi banks, we developed for each a journey customized for their specific requirements to cater to their branch network: RMs, private bankers, and branch managers.
The journey was in line with each bank’s brand positioning and fueled by the current voice of the customer surveys.
An organization embarking on a full transformation in both strategy and business model, needed to equip its people managers to lead the change.
We designed an immersive journey of 6 workshops; each focused on a key skill with a practical guide to implementing it with their teams. The journey was empowered by a digital collaboration platform to enable a culture of conversation across the organization.
900 managers went through the journey, and the desired change was propagated through them.
