Transforming the culture to enable the new business model

Client

A Specialized Company Which Is Part of a Telecom Conglomerate

Project Description

We embarked on a Cultural Transformation journey with the new leadership team of the company. As a preamble, they listened and digested all the voices regarding the climate of the organization and then defined their real time identity, and strategy. The goal was to help all staff internalize and live the new culture while developing managers to sustain it. They collaboratively developed a common playbook to guide their progress. The project also included functional alignments and a leadership cohesion exercise with the leadership team two years later to ensure the path was maintained and sustained.

Geographical
Coverage

Riyadh, Jeddah, & Damam

Employees
Impacted

400 From CEO to CSRs

Situation

The company went through many dramatic changes over five years.
The new leadership team were given a demotivated and dysfunctional organization, yet they had goals and objectives to achieve.
In a bold step, they decided to turn things around and make a real impact on the organization and the people they serve. They wanted to create change at the core by transforming the culture into a high-performing one.