Implement a
Digital Ecosystem

Overview

One of the key sustainability factors of the transformation project is to build the habit of collaboration in project execution, idea generation, experience sharing, and availing learning opportunities.

The catalyst is a digital ecosystem implemented during the transformation project that fuels the habit of conversations and continuous learning.

We help the organization build a digital collaboration platform leveraging the existing infrastructure and enabling ongoing communication and engagement.

The Digital Experience Platform:

  • Provides a forum for experience sharing and idea generation
  • Promotes a culture of recognition
  • Ensures inclusivity and effective onboarding
  • Builds communities of practice
  • Facilitate mentoring and growth
  • Integrates all learning opportunities
  • Drives social and peer-to-peer learning
  • Capitalizes on every interaction as an opportunity to learn, collaborate, and share experiences
  • Uses multiple types of digital interactions to build the ecosystem and entice engagement

The Digital Ecosystem becomes a legacy of the transformation project.

Digital Experience Platform

How We Can Help

We work with the organization on building a digital ecosystem that creates a simplified and immersive internal user experience (IX) to:

  • Present the transformation journey in a user-friendly manner and provide easy access to all the content, tools, and digital interactions, for each of the target audiences: Leadership team, champions, managers, and the general population.
  • Enable a culture of conversation, collaboration, and recognition across teams, departments, groups, etc.
  • Provide the tools to track the culture profile in real-time and create a dashboard to track progress.

The ABAMI Digital Ecosystem Team works hand in hand with the organization’s technical team to find the best approach to enable this internal user experience, utilizing the organizations existing technology infrastructure.

Our services include:

  • Current digital landscape analysis
  • Experience platform architecture utilizing existing infrastructure and potential gaps identification (if any)
  • Branding and customization
  • Deployment and development support
  • Training and end-user onboarding
  • Project management

Our Experience

With a major regional bank, we found a lack of a simple unified digital experience to facilitate learning and collaboration, despite having a multitude of platforms as part of their technology infrastructure.

We leveraged the existing Microsoft infrastructure to enable a seamless learning, collaboration, and transformation experience in the flow of work. Integrated with a system, we implemented a real-time pulse tracker to track the culture of the organization across the 5000+ distributed workforce.

A major Saudi bank, modernizing its brand and market positioning, was transforming its internal experience to enable its new client experience.

The bank was lacking a digital platform for learning and collaboration.

We implemented an on-prem bilingual (English and Arabic) web and mobile experience for learning and collaboration for 2500+ users.

We also implemented a real-time pulse tracker to track the progress of the culture shifts in the organization.

A regional government aimed to upskill its national talent and institute learning as a way of life.

We implemented a futuristic LXP, Degreed, as the backbone engine of the Lifelong Learning platform to provide personalized learning recommendations for upskilling and reskilling powered by AI algorithms.

Degreed consolidated all the learning content from multiple content providers and provided curated development pathways, learner analytics, and insights in real time.

Our Team

Joe Dcruz

Practice Partner

Abid Ishaq

Manager

Obaid Inayat

Senior Consultant

Reji Nair

Partner