Leading your organization to high performance again after a crisis

A Government Entity with the Happiest Work Environment

The leadership team faced a very tough year, during the height of the pandemic, especially since their industry was one of the hardest hit. They needed to come together, form new alliances, reenergize, and align on the next steps. A key objective is for the leadership to agree on the 3 key behaviors they would like to see everyone in the organization exhibit including themselves, to get through the current challenges to a better place in 2021. In 2022 the organization was all developed on the identified three key behaviors and equipped with the skills needed.

Geographical Coverage
Geographical
Coverage

Ras al Khaimah

Employees Impacted
Employees
Impacted

Leadership Team

Situation
Situation
  • A turbulent 8 months left the organization in a stressful situation and lost 30% of the work force
  • They need to regroup, realign, and refuel the next steps of the journey
  • They are clear on the strategy – the hard part
  • They need to work on the soft components of their strategy
  • They needed a handful of items to work on to ease the communication and alignment of the rest of the organization
Key Touch Points
Key
Touch Points
Talent Pool Involved
Talent Pool
Involved

One of the first live programs conducted in 2020 post the lock down. All safety precautions observed and adhered to.

Project Scope
Project
Scope
Impact
Impact

The organization was voted as the happiest places to work in the UAE in 2021

A charter to align 90,000 public servants to a common set of principles

A charter to align 90,000 public servants to a common set of principles

Building cohesion and alignment around a common clarity

Building cohesion and alignment around a common clarity

Delivering superior service by evolving the service mindset of public servants

Delivering superior service by evolving the service mindset of public servants

Coaching the mentors of the youth and their parents to be future-ready

Coaching the mentors of the youth and their parents to be future-ready

Bite-size learning to reskill and upskill the organization

Bite-size learning to reskill and upskill the organization

Revamping the image of the organization by uplifting its customer service

Revamping the image of the organization by uplifting its customer service

Developing management on cutting-edge skills and tools

Developing management on cutting-edge skills and tools

Democratizing learning and building a lifelong learning habit

Democratizing learning and building a lifelong learning habit

Building the systems for performance and talent management

Building the systems for performance and talent management