Client

A Major Bank in the Kingdom of Saudi Arabia

Project Description

The Bank’s competencies were communicated in a practical, impactful, and fully Arabized manner to employees across the organization. This was the first time that the bank was embarking on such a large-scale rollout of behavioral competencies across the kingdom. Fourteen different subjects covered including problem solving, creativity, innovation, managing teams, and customer focus.

Geographical
Coverage

Participants from across KSA

Employees
Impacted

1,200 Employees Mid-Level to Frontline

Situation

• The Bank needed to initiate a rollout of behavioral competencies.
• They needed the sessions to be different from the traditional approach and wanted to make a wide impact across the organization.
• They needed full Arabic delivery and a swift delivery across the organization.

Talent Pool
Involved

This initiative was led by the Talent Management department of the bank

Impact

Over 95 % satisfaction with the delivery