A journey to develop the future leaders of a bank

A Large Bank in the Kingdom of Saudi Arabia

Developing the future leaders: The Bank identified 150 future leaders through an assessment center. They identified the key areas they need for their competency development. Using a blended active learning approach, they were taken on a journey to develop their competencies in preparation for them being promoted to higher positions with more responsibilities. Top management were acting as their mentors on the journey. We designed the project to meet the needs of both target groups.

Geographical Coverage
Geographical
Coverage

Participants came from across KSA

Employees Impacted
Employees
Impacted

150 High Potential Future Leaders

Situation
Situation
  • As a young but fast-growing bank, they wanted to develop a second line of managers to enable the bank’s expansion plans.
  • The new uprising leaders needed a practical approach to development.
  • They were looking for a toolbox that can accelerate their development.
  • The executive office identified the candidates and wanted to be involved in their development journey.
Key Touch Points
Key
Touch Points
Talent Pool Involved
Talent Pool
Involved

This initiative was led by the Talent Management department under the auspices of the banks executive committee.

Project Scope
Project
Scope
Impact
Impact

75 % of participants Have been promoted and hold larger responsibilities in the bank.

Behavioral competency development

Behavioral competency development

Merging two cultures, developing new values, and embedding them into the DNA

Merging two cultures, developing new values, and embedding them into the DNA

Exciting and inspiring management on the new leadership capabilities

Exciting and inspiring management on the new leadership capabilities

Developing the RMs and Private Bankers on service excellence

Developing the RMs and Private Bankers on service excellence

Building a unique client experience by building a caring culture

Building a unique client experience by building a caring culture

Building a culture of conversations in between hierarchy and peer-to-peer

Building a culture of conversations in between hierarchy and peer-to-peer

A culture of service excellence in the retail banking group

A culture of service excellence in the retail banking group

A culture transformation to vitalize an aggressive strategy

A culture transformation to vitalize an aggressive strategy

Building leadership cohesion and alignment and a common clarity

Building leadership cohesion and alignment and a common clarity

Aligning management to the leadership clarity to build cohesion

Aligning management to the leadership clarity to build cohesion

Developing a service excellence mindset as a competitive advantage

Developing a service excellence mindset as a competitive advantage

Aligning a community on a common charter – cohesion through clarity

Aligning a community on a common charter – cohesion through clarity