Client

A Leading Financial Institution in Saudi Arabia

Project Description

The bank is seeking to establish a Culture of Conversation by providing senior management, middle management, and supervisors with the necessary tools to conduct crucial talent conversations with their teams. Through a series of co-designed and co-facilitated workshops, our immersive solution focused on creating a wholistic, contemporary, agile, and experiential learning experience. The project was also seen as a way where participants will possess the key knowledge, skills, abilities, and tools required to conduct three essential talent conversations: Managing Performance and Potential, Managing and Developing Skills and Capabilities, and Managing Careers (self and others). The goal of this journey was to support the bank’s ambition to become the Bank of Choice in the Kingdom.

Geographical
Coverage

Riyad, Khobar, Jeddah

Employees
Impacted

15 Senior Management, 296 Middle Management, 42 Supervisory

Situation

• Analysis of RFP to match each needs of each level balancing between the volume of content covered and the level of activities and engagement needed in the session
• Sessions were based on SPIKE methodology and capable of inspiring and engaging thought multiple points of practice, feedback, evaluation and reporting
• The delivery was bilingual, with the content developed in English with the coaching and delivery provided in Arabic
• Ability to integrated a digitally enabled experience using a customized LMS as the backbone for all engagement and interactions throughout the journey
• Detailed reporting and analysis based on predefined ROI criteria

Impact

12.59% improvement in knowledge gained from attending the sessions that were provided to the bank