Transforming the operating model through empowering people

A Multinational Company in the Building Materials Industry

We were chosen to roll out the company’s transformation program in the Middle East. Our role was to work with each plant operations team to implement the new operating model. Part of that transformation is to instill a set of behaviors in the plant management teams to enable them to lead the initiative and to deal with the change. The worldwide initiative had to be customized for each location and the program being dynamically delivered to address the exact needs of each operation. We supported the country operations in Algeria, Iraq, Lebanon, Egypt, Jordan, and the UAE.

Geographical Coverage
Geographical
Coverage

UAE, Algeria, Iraq, Lebanon, Egypt, & Jordan

Employees Impacted
Employees
Impacted

Plant management teams and through them the rest of the plant

Situation
Situation
  • The company, a pioneer in its industry and the largest in the world, needed to ensure that all its plants worldwide follow a unified operating model. This necessitated a transformation program, leading to the development of a global initiative: “Perform Together to Win.
  • The challenge in the Middle East was that each plant had its own operating model and a highly diverse workforce.
  • The key to the success of the transformation is the team alignment on some key behaviors and then the propagation of those behaviors across the plant.
Key Touch Points
Key
Touch Points
Talent Pool Involved
Talent Pool
Involved

The assignment came from the corporate office in Paris and was monitored by a special Middle East Transformation Team. HR Managers in each location where involved.

Project Scope
Project
Scope
Impact
Impact

The completed plants have all successfully met both their people survey and their revenue targets

Aligning the blue-collar workforce to the values to reflect on serving customers

Aligning the blue-collar workforce to the values to reflect on serving customers

Building a unified, high-performing function from two competing teams

Building a unified, high-performing function from two competing teams

Developing the high-potential future leaders of the organization

Developing the high-potential future leaders of the organization

Transitioning the people to a culture of “Choice with Responsibilities”

Transitioning the people to a culture of “Choice with Responsibilities”

Performance-based coaching to achieve the key objectives of the business

Performance-based coaching to achieve the key objectives of the business

A blended development journey to serve internal customers

A blended development journey to serve internal customers

Developing the unique way of the organization to remain iconic

Developing the unique way of the organization to remain iconic