Client

A Ministry in One of the GCC Countries

Project Description

We are the change management consultants for the Ministry, which underwent significant changes in both its charter and leadership. We guided the new leadership in establishing a unified culture to address the impact of these changes and aligned it with the Ministry’s strategic objectives. Working across the organization, we helped identify the desired behaviors, practices, and values they wanted to live by, consolidating them into one Culture Blueprint. The management were equipped to lead through these established values, and a set of initiatives to integrate enablers into the system was identified and executed.

Geographical
Coverage

Across the UAE, AUH, Dubai, RAK, Ajman

Employees
Impacted

All the Ministry

Situation

• The merger and demerger of three government entities left people feeling fearful, skeptical, and sometimes lost, which affected their performance.
• The Ministry’s leadership aims to build a strong foundation for the future by:
  • Aligning the Ministry’s culture with its business strategy and objectives
  • Creating a positive and inclusive work environment that supports employee engagement and retention
  • Encouraging collaboration and teamwork in departments and teams
  • Enhancing the organization’s reputation and position in the field
  • Increasing employee satisfaction and productivity

Talent Pool
Involved

Involvement at the highest level of the Ministry to design and develop the Culture Blueprint

Impact

98% satisfaction scores and 72% NPS scores from the engagement, along with overall improvement in Government Employee surveys