Bite-size learning for 4,000 people
Client
A Very Large Dubai Government Utilities Services Organization
Project Description
Developing the competencies of employees from junior to senior level staff through bite-size impactful workshops. Being involved in the rollout of the competency workshops since the inception of the organization’s competency framework in 2009 and through the three phases of renewal of the framework over the years. Developing and delivering over 50 different subjects through the years covering approximately 40% of the workforce.

Geographical
Coverage
Dubai (Across multiple departments)

Employees
Impacted
4,000 employees

Situation
- Disconnect in the level of competencies across the organization.
- Multicultural employees having different levels of understanding and language barriers, thus needing to find a different way to reach them all.
- Scaling employees through the levels within the same competency over a period of nine to twelve months.
- The requirement of bite-sized, relevant, and fully experiential content customized to the organization’s competency framework.

Key
Touch Points


Talent Pool
Involved

- Average of 80 to 100 days of delivery each year
- 4 Levels of programs per competency

Project
Scope


Impact

A 90% satisfaction rate sustained over the past decade highlights the significant value brought to employees’ growth and engagement across the organization.
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