Interactive webinars for well being

A Very Large Dubai Government Services Organization

We designed and delivered a multiple rollout of a truly interactive webinar: the ABAMI Way. The sessions are fully moderated with an anchor and six facilitators from across the Middle East and Asia. A tech support team is present at every workshop to assist participants. The delivery includes interactive visuals, a voting platform, animatics, and onscreen interactions by all participants. The topics are varied and address current challenges: Finding Focus by Managing Fear, Building an Agile Mindset, Developing Resilience in Relationships, Mental Wellness, Empathy & Compassion, and more. At the end, participants receive a one-page summary with actions for them to implement.

Geographical
Coverage

The World through the Virtual Platform

Employees
Impacted

Over 600 participants across different levels

Situation
  • The Talent Management team needed to address a large virtual gathering of participants on a digital platform
  • The workshop had to be fully engaging by allowing participants to continuously interact with the presenters
  • The objective was to engage over 150 participants per session on a set of concepts most relevant to their environment during challenging times
  • This initiative was the first of its kind for their employees and would also include senior management, so all levels needed to be addressed
Key
Touch Points
Talent Pool
Involved
  • A first of its kind initiative within the organization
  • Three topics covered per session
  • Six presenters plus tech support team
Project
Scope
Impact

Net promoter score of 90%

The success of the first session resulted in multiple rollouts.

Competency development for 7,000 people in 14 subsidiaries

Competency development for 7,000 people in 14 subsidiaries

Bite-size learning for 4,000 people

Bite-size learning for 4,000 people

Customer happiness mindset

Customer happiness mindset

Virtual bite-size learning: building skills for a new world

Virtual bite-size learning: building skills for a new world

Preparing the leaders of the future across the GCC

Preparing the leaders of the future across the GCC

Leading your team to high performance

Leading your team to high performance

Calibration of the technical competencies framework

Calibration of the technical competencies framework

Living the strategy to serve and support the industry to evolve

Living the strategy to serve and support the industry to evolve

Leadership cohesion and alignment to the strategy

Leadership cohesion and alignment to the strategy

Aligning the HC team to a common strategy to improve engagement

Aligning the HC team to a common strategy to improve engagement

Establishing comprehensive customer service certification

Establishing comprehensive customer service certification